Operations

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Who We Are, How We Got Here Our operations team keeps our business and our customers’ deliverables on the cutting edge.

Ann Duggan, Email Marketing Manager, is at the center of SimplyDIRECT’s survey systems. With 10 years of ecommerce, and 15 years of IT operations experience, she is uniquely qualified to leverage technology to manage campaigns and offer deliverables via the online survey portal.

John MacMillan, Technology Director, has more than 25 years’ information technology experience in the areas of systems software development and database administration. Previously, John was an integral part and key business partner in the success of several startups, delivering superior IT solutions; these firms include Weather Analytics, X-Sells Consulting and Techmar Communications. He started his career as IT manager at TuckerHousewares, a division of Mobil Chemical