Customer Success

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Who We Are, How We Got Here Our dedicated client team brings their knowledge, enthusiasm and talent to make customer success a no brainer.

Jon Kennedy, Director of Sales, is an incredibly talented and dedicated member of the SimplyDIRECT sales team. Prior to this position he worked in sales for various technology startups. He received a degree in Marketing with honors from Johnson & Wales University and also officiates ice hockey games for the USPHL, EHL and NCAA.

Martha Reid, Senior Account Executive, has focused on working with enterprise clients since joining SimplyDIRECT in 2009. Martha is dedicated to her clients’ success—it is her all consuming goal. Martha holds a Bachelor of Arts Degree in Biology from Earlham College and worked as a genetic scientist prior to her business career

Kaitlin Dionis, Senior Account Executive, brings a strong background in managing projects and accounts in data and professional services. Most recently she was an account manager with Avention (formerly OneSource Information) where she specialized in list services. Before that she was interactive sales manager at Reed Business Information. She graduated from Assumption College where she majored in Marketing and Sociology.